Shipping and Handling

+
Shipping Rates +

    EUROPE (MAINLAND ONLY)

    • Royal Mail Standard Delivery 5-7 working days - €4,95
    • DPD Tracked Delivery DPD Tracked (2-3 working days) - €9,95
    • DPD Tracked Delivery DPD Tracked (2-3 working days) - Free on orders over €150

    SWITZERLAND AND NORWAY

    • DHL Tracked Delivery 3-4 days Free on orders over €150
    • DHL Tracked Delivery 3-4 days - €15,99

      ROW*

      Rest of world

      • DHL Tracked Delivery  (5-7 days) - €24,99
      • DHL Tracked Delivery  ( 5-7 days ) - Free on orders over €150

      * Shipments outside of Europe may be subject to tariffs, duties, value-added tax (VAT), etc. Please see 'Do I have to pay customs, duties or tariffs?'

      **Please note customers will have to pay duty on all orders shipped to the US over $800.

      We do not ship to PO Boxes.

      How long will it take my order to arrive? +

       

      We will always endeavour to dispatch your items within 24 hours of placing the order. However, in times of high order volume, packing and dispatch will take longer. Shipping rates will be shown during the checkout process. Please note that we do not consider weekends and UK bank holidays as a working day. Any orders made after 12.00pm (GMT) on a Friday will be shipped on the following Monday. If the order is made after 12.00pm the day before a bank holiday, it will be shipped the next working day.


      Track your order +

      When your order was shipped you will have received a dispatch confirmation email with your tracking number and a link to track your order if this is possible with the shipping option that you have chosen. You can also find your tracking number by logging into your account.

      Planks Clothing cannot be held responsible for courier delays.

      For any issues regarding Shipping and Handling please contact customerservices@planksclothing.com

      Do I have to pay customs, duties or tariffs? +

      Shipments outside of Europe may be subject to tariffs, duties, value-added tax (VAT), etc.

      • These costs are your responsibility
      • These costs are not included in shipping charges
      • The shipping company (UPS), will charge customs fees
      • Contact your local customs office for more information.

      Be aware that if you refuse a package that has been received by customs because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to us.

      If you have any suggestions or comments regarding Planks Clothing please contact us.


      www.planksclothing.com
      is the official website of Planks Clothing Ltd.

      Other enquiries +

      Please email: customerservices@planksclothing.com

      We will endeavour to respond within 24 hours but during busy periods (& times of deep powder!) it may take up to 72 hours.